Team Pay Parent payment information
Please find attached information on how to make payments.
Here are some FAQ
Introducing Teampay
Basketball Mount Gambier will be implementing Teampay to facilitate payment of match fees replacing the current EFT, EFTPOS and cash process. Payments will be made via the Teampay app on an individual basis.
Teampay will be the Official Game Day Payments provider for Basketball South Australia and will provide an exceptional user experience for all participants and administrators.
Teampay is an app that allows for payment of match fees as an electronic payment from each player, rather than having to rely upon the scorer or canteen staff. Teampay have partnered with Stripe to provide a safe and secure payment gateway.
You simply select who’s playing from your team, hit confirm and the match fees will be taken out of players bank account that is linked to them.
The Teampay app is available on IOS and Android to allow for seamless, real-time transfer of payments. To download the app, search for the Teampay app in either the Apple or Android stores.
Getting started is so simple. Just download the app, sign up, enter your payment details and your organisation’s unique team code.
Paying your game fees has never been easier.
Frequently Asked Questions (FAQs)
Teampay have partnered with Stripe to offer the safest and most secure payment gateway to ensure your money is being delivered to the organisation.
What happens if I pay my game fee but don't play? Can I receive a refund?
If the player pays their game fee but doesn’t play, they can receive an individual refund. Generally it takes anywhere from 2-3 business days for the funds to go back into their account. When they’re issued the refund it also includes the transaction fees, so they’re not left out of pocket.
What happens if the player doesn't have a credit card?
The user can purchase a prepaid debit card. Alternatively, at the discretion of the Team Manager or another parent in the same team can pay cash to them, who then pays double using their own Teampay account.
Do I have to bring my phone to every game?
That’s one of the great things about Teampay, once registered, you can literally leave your phone in the car, or even at home and not have to worry about a thing. For the designated team captain, they will need to have their phone on them to select who on the team is playing the upcoming match. This can also be done hours before the game if the captain would prefer to leave their phone in the car. Please note that you’ll still need to bring your phone to games to complete your COVIDsafe mobile check-in.
Do I get notified once a payment has been made?
Yes, absolutely. A notification will be sent direct to your handset letting you know when a payment had been made from your account and for how much.
Can a player be in more than one team?
Yes, absolutely. The competition administrators can add you to as many teams as you like.
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